What personal information we may collect
Luxury Hotel Holidays may collect personal information when you:
?Make a booking enquiry
?Purchase a hotel, flight or holiday package
?Subscribe to receive email newsletters about our products and special offers
We also use third party software to collect information about the computer you are using and movements through our website e.g. IP address, web browser used, URL you visited from, which pages you viewed during your visit and any search terms entered on site. This information is anonymous and is not linked to any personal data we hold about you. This data is used only to help us improve our customers’ experience on our website.
How we use this information
When a user makes a booking enquiry, we collect personal information so we may contact them with a quotation. All enquiries are allocated to staff members internally in the company and your details are only used by members of staff that need to deal with the enquiry.
Hotel, Flight and Holiday Package Bookings
When a customer books a hotel, flight or holiday package, personal information is used to process and manage all elements of the booking. Your personal information may be passed to third party suppliers of the booking components, some of which may be located outside of the UK.
If you choose to subscribe to our regular email newsletter, your personal information is used to send targeted emails featuring relevant travel products and special offers. These details are not used for any other purpose and will not be shared with any third parties. You may unsubscribe from our newsletter at any point by following relevant instructions on any of our emails.
Third Party Websites